Service tiers
Pricing
Three service tiers, each quoted in writing before work begins. The figures shown are indicative entry-level fees for the smallest instruction in each band.
Tiers
Choose the level of support you need
Most clients begin with a single document review and decide afterwards whether to continue. Nothing obliges you to move to a larger tier.
Document Check
Best for a contract, tenancy or employment document you are about to sign.
- A single document read end to end by a consultant.
- Written summary of the key obligations and the clauses that carry cost or risk.
- Plain-English explanation of what each clause requires of you.
- One round of written follow-up questions.
- Delivered within 48 hours of receiving the document.
Advice & Negotiation
Best for a live disagreement you want to settle without going near a court.
- Document review plus a written advice note on your position.
- Draft correspondence to the other party.
- Negotiation support by email while the matter is live.
- Two rounds of revisions to the draft correspondence.
- Written next-step recommendation at the end of the instruction.
Dispute Support Programme
Best for a disputed debt, tenancy or property matter that has already escalated.
- Full evidence review and chronology preparation.
- Schedules of loss or arrears where money is in issue.
- Sequenced correspondence, formal demand and payment plan drafting.
- Mediation preparation and support while mediation is under way.
- Final written report setting out the position and remaining options.
Comparison
What each tier contains
| Item | Document Check | Advice & Negotiation | Dispute Support |
|---|---|---|---|
| Indicative entry fee | £49 | £129 | £199 |
| Document read and written summary | Yes | Yes | Yes |
| Advice note on your position | No | Yes | Yes |
| Draft correspondence to the other party | No | Yes | Yes |
| Negotiation support while the matter is live | No | Yes | Yes |
| Chronology and evidence review | No | No | Yes |
| Mediation preparation | No | No | Yes |
| Court representation | Not offered | Not offered | Not offered |
Value
What the fee buys
Boundary
The one thing no tier includes
We do not represent clients in court proceedings. None of our tiers include advocacy, litigation or attendance at a hearing, and we do not hold ourselves out as able to provide it.
Where a matter needs that, we will identify it early and explain what form of representation is likely to be required.
Payment
How fees are settled
Quote
A fixed written fee for the agreed scope, sent before work starts.
Agreement
You confirm by email. Nothing is charged before that point.
Work
The review, draft or correspondence is produced within the stated time.
Adjustment
If the instruction is cancelled part-way, unused fees are returned.
Questions
Questions about pricing
How do you charge for advice?
Every matter is quoted in writing before work begins. Fees are based on the scope of the instruction rather than on how long a conversation happens to last, and the quote states what is included, what would fall outside it and how revisions are handled. There are no hourly surprises: if the scope changes, you are told before the cost changes.
Can I start with something small?
Yes. A single document review is a perfectly sensible first step and is the way most of our instructions begin. You are under no obligation to continue, and you will still receive a written summary you can act on.
How quickly will you respond?
Enquiries sent during office hours are normally acknowledged within one working day. Standard document drafting is usually delivered within 48 hours of receiving the material we need, and we will give you a specific date when we confirm the scope.
Can you look at a contract I have already signed?
Yes. Reviewing an existing agreement is common work for us. We explain what each obligation requires, which clauses carry cost or risk for you, and what your options are now that the document is binding.
Which types of disputes do you handle?
Contract and payment disputes, commercial and residential tenancy matters, employment and workplace issues, and neighbourhood or property conflicts such as noise, boundaries, water leakage and service charges. Where a matter falls outside our advisory remit — court proceedings, for example — we say so immediately.
Is everything confidential?
Yes. Instructions are treated as confidential. Documents you send are used only for the matter you have asked about, and we do not discuss your matter with the other side unless you instruct us in writing to do so.
Can you actually recover a debt for me?
We can prepare the recovery sequence, the letters of demand and the payment plan, and we can negotiate on your behalf. What we cannot do is enforce a judgment through the courts, because that is litigation and it is outside the services we provide.
Do you work with businesses as well as individuals?
Yes. We advise sole traders, small and medium-sized businesses, landlords, tenants, employers and employees. A good deal of our work is repeat business from small companies that need a contract checked quickly and explained properly.
Coverage
Where we advise
- Wembley
- Harrow
- Ealing
- Brent
- Hillingdon
- Hounslow
- Watford
- Slough
- Barnet
- Middlesex
- Greater London
Client context
Who the tiers are built for
Next step
Request a written quotation for your matter.
Send a short description of the matter and the documents you hold. You will receive a written scope and a fixed fee before any chargeable work begins.